Frequently Asked Questions

Quick answers about Go Twenties products, shade matching, application, daily wear, shipping, and returns.

New Here? Start Here

If you are new to hair fibres, the easiest place to begin is the Go Twenties Starter Kit. It includes the main products to help you apply, blend, and set your fibres with more control.

You can also read the First Time Hair Fibre Guide, the Shade Matching Guide, and the How to Apply Hair Fibres Guide before your first use.

What does Go Twenties do?

Go Twenties helps create the appearance of fuller looking hair in thinning looking or sparse looking areas. Our Hair Building Fibres are designed to blend with your existing hair for a natural looking, buildable finish.

I am new to hair fibres. Where should I start?

Start with the Go Twenties Starter Kit if you want the easiest setup. It gives you the main products to apply, blend, and set your fibres. You can also read our First Time Hair Fibre Guide before your first use.

Do I need just the fibres or the Starter Kit?

If you already feel comfortable applying hair fibres, you may only need the Hair Building Fibres. If you are new or want an easier first time setup, the Starter Kit is the better choice because it helps with applying, blending, and setting the fibres.

Is Go Twenties a hair loss treatment?

No. Go Twenties is not a hair loss treatment. It is a temporary cosmetic solution designed to improve the appearance of hair fullness. If you are experiencing sudden, severe, patchy, or unexplained hair loss, we recommend speaking with a qualified healthcare professional.

Will Go Twenties make my hair grow back?

No. Go Twenties does not regrow hair. The fibres create a temporary visual effect by blending with existing hair to help thinning looking areas appear fuller. The effect lasts until you wash the product out.

Who is Go Twenties best for?

Go Twenties is best for people who want a quick cosmetic way to make areas of existing hair look fuller. It works especially well where there is enough existing hair for the fibres to cling to and blend with.

Does Go Twenties work on bald spots?

Go Twenties Hair Building Fibres work best when there is existing hair for the fibres to attach to. They may help soften the appearance of sparse looking areas, but they are not designed to cover completely smooth areas with no hair.

What kind of result should I expect?

Go Twenties is designed to help thinning looking areas appear fuller when applied to existing hair. The final result depends on your hair density, shade match, application amount, hair texture, lighting, styling routine, humidity, sweat, and how much the hair is touched after application.

Will the result look natural?

Go Twenties is designed to create a natural looking finish when the shade is matched correctly and the product is applied properly. For help choosing your colour, read the Shade Matching Guide.

Are results guaranteed?

Individual results vary. We recommend testing your application before an important event so you can find the best shade, amount, and finish for your hair. For special occasions, read our Event Day Hair Fibre Tips.

Is the coverage buildable?

Yes. Go Twenties Hair Building Fibres are designed for buildable cosmetic coverage. Start with a light amount, check the result, then add more only where needed.

How long does Go Twenties last?

Go Twenties is designed for temporary daily wear. When applied properly and set with FiberHolder Hairspray, the look can last through normal everyday activity. Wear time can vary depending on your routine and daily conditions.

Is Go Twenties permanent?

No. Go Twenties is not permanent. It is a temporary cosmetic product that washes out with shampoo.

How do I apply Go Twenties Hair Building Fibres?

Start with clean, dry hair. Style your hair first, then apply the fibres to thinning looking or sparse looking areas. Use a small amount at first, gently blend or pat the fibres into place, then add more only if needed. Once you are happy with the coverage, apply a light mist of FiberHolder Hairspray to help set the look. For more detail, read the How to Apply Hair Fibres Guide.

Should I apply Go Twenties before or after styling?

Apply Go Twenties after styling your hair. Use your usual styling products first, allow the hair to dry if needed, then apply the fibres as the final coverage step. Finish with FiberHolder Hairspray to help hold the fibres in place.

Can I use Go Twenties with gel, cream, wax, or other styling products?

Yes. For best results, apply gels, creams, waxes, or styling products first, then let the hair dry before applying the fibres. Avoid over layering products, as too much product may affect the final look, hold, or texture.

Can I use a blow dryer, straightener, or curling tool with Go Twenties?

Use heat tools before applying Go Twenties Hair Building Fibres. We do not recommend applying direct heat over the fibres or FiberHolder Hairspray unless the product directions specifically allow it.

How much product should I use?

Start with less than you think you need. A light application usually looks more natural and can be built up gradually. Over applying may create visible buildup or make the finish look less realistic.

How do I choose the right shade?

Choose the shade that most closely matches the hair near the area where you will apply the fibres. This is usually your root colour or the colour of the thinning looking area, not necessarily the lighter ends of your hair. For help, visit the Shade Matching Guide.

What if I choose the wrong shade?

If the shade is too light or too dark, the result may look less natural. We recommend checking the Shade Matching Guide before ordering and applying a small amount first to test the look.

Can I mix two shades?

Yes. Some customers may prefer mixing two shades to create a closer colour match. Apply lightly and build gradually until the colour blends naturally with your hair.

Will Go Twenties show under bright light or camera flash?

Lighting can affect how any cosmetic hair product appears. For best results, choose the closest shade, apply lightly, blend well, and check your hair in natural light and indoor light before going out or taking photos.

Is Go Twenties waterproof?

No. Go Twenties is not waterproof. When applied properly and set with FiberHolder Hairspray, it is designed for everyday wear, but heavy rain, swimming, showering, sweating, rubbing, or soaking the hair may affect the result.

Can I wear Go Twenties in rain or humidity?

Light humidity or brief exposure to moisture may be manageable when the product is applied properly and set with FiberHolder Hairspray. Heavy rain or wet conditions may affect the appearance and hold.

Can I exercise while wearing Go Twenties?

You may wear Go Twenties during light daily activity, but heavy sweating, rubbing, helmets, hats, or intense workouts may affect the result. For active days, we recommend testing the product in advance and carrying touch up items if needed.

Can I swim with Go Twenties?

No. Go Twenties is not intended for swimming, showering, or underwater use. The product is temporary and may wash out or move when exposed to water.

Will the fibres transfer onto clothing, pillows, or hands?

Transfer can be reduced when the fibres are applied properly and set with FiberHolder Hairspray, but it may still happen if the hair is rubbed, touched, wet, or pressed against fabric.

How do I remove Go Twenties?

Go Twenties washes out with regular shampoo. Use your normal washing routine and rinse thoroughly.

Does Go Twenties leave residue?

When used as directed, Go Twenties is designed to provide a clean, natural looking finish. Applying too much product may cause visible buildup or residue, so we recommend starting with a small amount and adding more only where needed.

Can I sleep with Go Twenties in my hair?

For best hygiene and to reduce possible transfer onto pillows or bedding, we recommend washing the product out before sleeping whenever possible.

Can I use Go Twenties every day?

Go Twenties can be used as part of a regular styling routine, provided it is used as directed and washed out as needed. If you experience discomfort, itching, redness, or irritation, stop using the product.

Can I use Go Twenties if I have a sensitive scalp?

Sensitivity varies from person to person. If you have allergies, irritation, a scalp condition, or recently treated skin, review the ingredients and consider a patch test before regular use. Do not apply Go Twenties to broken, irritated, inflamed, or healing skin.

Can I use Go Twenties after a hair transplant or scalp procedure?

Ask your doctor, clinic, or qualified healthcare professional before using any cosmetic product after a hair transplant, scalp treatment, or medical procedure.

Can children use Go Twenties?

Go Twenties should only be used by children under adult supervision. Avoid contact with the eyes, mouth, and broken or irritated skin. If irritation occurs, discontinue use and seek medical advice if needed.

Can men and women use Go Twenties?

Yes. Go Twenties can be used by anyone looking for a temporary cosmetic way to create the appearance of fuller looking hair.

Do I need a prescription to use Go Twenties?

No. Go Twenties is a cosmetic styling product and does not require a prescription. If you have concerns about hair loss, scalp health, or irritation, speak with a qualified healthcare professional.

Where can I buy Go Twenties products?

Go Twenties products can be purchased directly from the official Go Twenties website. Popular options include Hair Building Fibres, the Starter Kit, and FiberHolder Hairspray.

Can I change or cancel my order?

Order changes or cancellations may depend on how quickly your order is processed. Please contact Go Twenties support as soon as possible through our Contact Page. Once an order has been processed or shipped, changes may no longer be possible.

What is your return or refund policy?

Return and refund eligibility may depend on the product condition, timing, order type, and applicable policy terms. Please review the official Refund Policy before purchasing or contact Go Twenties support for help with your order.

Where can I read your shipping information?

You can review processing times, tracking details, delivery estimates, address issues, lost packages, and related information in our Shipping Policy.

Do you offer subscriptions or recurring purchases?

Some products or offers may be available as subscription, deferred, or recurring purchases depending on the option selected at checkout. Before completing your purchase, review the product page, checkout terms, billing frequency, cancellation terms, and order details.

Are before and after results typical?

Before and after photos show cosmetic appearance after product application. Individual results vary based on existing hair, shade match, application amount, hair texture, styling, lighting, and daily conditions.

Are customer reviews and photos guaranteed results?

No. Customer reviews, photos, and testimonials reflect individual experiences. They do not guarantee that every customer will achieve the same result.

Why do results look different from person to person?

Hair type, hair density, thinning pattern, product shade, application technique, lighting, styling, humidity, and personal routine can all affect the final appearance. For the best result, follow the application directions and start with a light amount.

Are Go Twenties images edited or enhanced?

Some images, videos, advertisements, product visuals, before and after examples, or social media content may be edited, enhanced, cropped, colour corrected, retouched, AI assisted, or AI generated for creative, educational, advertising, or presentation purposes. Visual content is provided for illustrative purposes and may not represent the exact result every customer will achieve.

How should I understand product photos and videos?

Product photos, videos, before and after examples, advertisements, and social media content are intended to help demonstrate product use, appearance, styling possibilities, or general cosmetic effect. Actual results may vary depending on your existing hair, application technique, shade choice, lighting, hair texture, weather, activity level, and other personal factors.

Go Twenties products are temporary cosmetic styling products designed to enhance the appearance of fuller looking hair. They do not regrow hair, stop hair loss, prevent hair loss, treat alopecia, treat baldness, or treat scalp or medical conditions.

Individual results vary based on existing hair, shade match, application amount, hair texture, styling, lighting, weather, perspiration, and daily activity.

Use only as directed. Avoid contact with eyes, mouth, broken skin, irritated skin, or healing skin. Discontinue use if irritation or discomfort occurs.